If you have purchased something via the Microsoft Store and would like a refund, you will need to create a Microsoft account. Refund requests for digital content only must be made within 14 days of purchase.
In-game items and game progress cannot be refunded.
If you’re experiencing any problems with Minecraft, please visit the Xbox Support page. After signing in to your Microsoft Account, find Minecraft under Purchases that may qualify for a refund and press “Request refund.” Explain why you’re requesting a refund in detail and press “Submit.”
If you have installed the app and it does not work as intended, please contact us through one of the methods listed. We want to make sure that your experience with our app is positive.
How do I get a refund from Minecraft Mobile?
If you made a purchase from Minecraft Mobile and have questions or concerns, follow these steps to get a refund: Purchase was made without your permission—if you did not choose to make the purchase, it is not eligible for a refund.
Duplicate purchase—you can only receive one refund per transaction regardless of how many products were purchased.
Signing in to your Microsoft account and looking under Purchases that may qualify for a refund will help you find Minecraft. Once you’ve found it, press Request Refund and explain why you’re requesting a refund in detail.
Finally, submit the request.
To make a secure purchase of the game, you can use your debit card. The transactions are secured so that you don’t have to worry about any unauthorized charges.
The game is also available on all platforms and was originally released as a paid title by Mojang.
What payment methods does Minecraft accept?
Minecraft accepts a variety of payment methods, including Visa, Mastercard, Discover, American Express, Apple Pay, Google Play, and PayPal.
Minecraft: Java Edition is now available for purchase on minecraft.net. You can buy an account or gift a code–either way, they’re sure to have fun with it.
Gift codes may not be available in all areas, so check first before buying.
Can u buy Minecraft for a friend?
You can purchase Minecraft gift codes for friends.